What is the 'Woofy Discovery' trial day?
The 'Woofy Discovery' is a half-day trial where we observe how your dog acclimates to our environment and other dogs, before granting access to our full range of services. It is the first step as a new client, in order to become a part of the Woofy Members Club. Book here.
What happens if I pick up my pet late from daycare?
If you pick up your pet later than the specified time but on the same day, a CHF 40 penalty fee will apply. If your pet stays overnight unexpectedly, a hotel fee at 150% of the daily rate will be charged, to compensate for unexpected disruption to the business and related costs.
Will my dog be walked outside?
Yes! Your dog will got outside twice during daycare.
- 1 x group outdoor walk in nearby parcs and forests
- 1 x playtime in our gated outdoor Woofy parc for unleashed zoomies!
For hotel stays, dogs have 2 additional walks, so 4 outdoor walks/play-time in total daily.
What is included in the daycare service?
Your dog will experience:
A full rotation across our 4 Woofy experience rooms.
1 outdoor walk in nature (nearby forest, parc)
Playtime in our outdoor parc
Play and enrichment activities adapted their unique personality and needs
Cuddles and snacks guaranteed!
How do you handle feeding during daycare?
Your dog should receive their daily meal(s) at home, before and/or after their daycare. If your dog has a special feeding schedule and requires to be fed at Woofy, please let us know.
What are the hours for daycare ?
Full-day daycare starts at 07:45 and is until 19:00. The drop-off is between 07:45 and 09:30. The pick-up is anytime between 17:00 and 19:00.
For morning daycare, drop-off is between 07:45 and 09:30. The pickup is between 12:00 - 13:00.
For afternoon daycare, the drop-off is between 12:00 - 13:00. The pickup is between 17:00 and 19:00.