What is included in the hotel service?
The full Woofy experience in a no box/cage facility, with 4 outdoor walks a day and a supervision by a fully certified team.
If you dogs requires special care or medication, our team can administer as per your instructions.
My dog has never stayed overnight - what should I do?
We recommend starting with a trial night or short hotel stay to help them adapt smoothly before a full hotel stay. Booking daycares before hand also allows them to become more comfortable with our team and our environment, before hotel stays.
What should I bring for my dog's stay?
Please bring your dog's food and medication (if any), as well as any other items that are important for the wellbeing of your dog.
What do I bring for my dog's hotel stay? Food?
You must bring your dog's:
- passport
- food portions for the entirety of the stay
- any medication required
- optional: any personal items, like a blanket, a tshirt with your smell, a toy or even a bed that would help them feel more calm during their stay away from you.
Will my dog be walked outside?
Yes! Your dog will got outside twice during daycare.
- 1 x group outdoor walk in nearby parcs and forests
- 1 x playtime in our gated outdoor Woofy parc for unleashed zoomies!
For hotel stays, dogs have 2 additional walks, so 4 outdoor walks/play-time in total daily.
What are the check-in and check-out times for hotel services?
Check-in is as of 07:45 and standard check-out is by 10:00 latest. Late check-out options are available until 13:00 or 19:00 for extra fees.
Can I extend my pet's stay if my plans change?
If you need to extend your pet's stay, please contact us as soon as possible. Extensions are subject to availability and additional charges may apply.
What happens if I don't check-out / pick-up my dog on time?
Late check-out fees will be added. If you fail to pick up your pet by the closing time without notice, you will be charged at 150% of the daily hotel rate. Please consult our Terms & Conditions
Do you offer discounts for long hotel stays?
Yes!
- 10% as of 6-night stays
- 15% as of 10-night stays
- 20% for stays longer than 2 weeks
